Job Summary:

Job Description:

Role Summary

The Image Review Associate plays a direct role in Elovate’s mission to make roads safer. In this position, you will review andadjudicatetraffic enforcement images — including speed, red light, school zone, and work zone violations — on a computer screen, ensuring that each citation meets client and jurisdictional requirements before it is issued. This is a detail-oriented, production-focused role where accuracy, consistency, and adherence toestablishedprocedures are essential to the quality and integrity ofElovate’senforcement programs.

Responsibilities

Image Review & Adjudication

Review traffic enforcement images captured from automated enforcement systems on a computer screen, carefully examining each image todeterminewhether a violation meets the criteria for citation issuance.

Apply jurisdiction-specific rules,violationthresholds, and evidentiary standards consistently across all assigned programs.

Assess image quality, vehicle identification, and violation elements to ensure accuracy before transmitting to the next processing stage.

Flag ambiguous, unclear, or non-compliant images for supervisor reviewin accordance withescalation procedures.

Maintaina high levelof accuracy and throughput to meet daily and weekly production targets.

Document & Data Processing

Receive, process, and classify documents and violation data from electronic and hard copy sources.

Sort, image, file, and archive documents and records by form type and program requirements.

Capture and enter data accurately based on client-specific requirements and established procedures.

Verify data generated by automated extraction tools, correctingerrorsand flagging discrepancies.





Ensure completed data and processed images are transmitted to theappropriate nextlevelin a timely manner.

Support outbound correspondence processing as required by client contracts.

Quality & Compliance

Follow all established processing procedures, quality standards, and client contract requirements.

Maintain a consistent error rate within program quality benchmarks.

Participate in quality audits and accept coaching to improve accuracy.

Comply withallElovatepolicies, data privacy requirements, and program-specific confidentiality standards.

Report system issues, image quality problems, or unusual volume trends to the supervisor promptly.

Requirements

Entry-level role; no prior experiencerequired— we will train the right candidate.

Strong attention to detail with the ability to make consistent,accuratedecisions at volume.

Comfortable working in a production environment with daily throughput expectations.

Ability to prioritize, multi-task, andmaintainfocus and accuracy under pressure.

Basic computerproficiency; comfortable navigating web-based platforms and data entry tools.

Self-motivated and able to work independently with minimal direction.

Strong communicationskills and willingness to ask questions and accept feedback.

Nice to Haves

Prior experience in data entry, document processing, image review, ora productionoperations environment.

Familiarity with traffic enforcement, public safety,



or government services.

Experience working in a role requiring high accuracy and adherence to defined procedures.

AI & Technology

Elovateuses AI-assisted tools to support the image review process. Image Review Associates are expected to work comfortably alongside these tools while applying their own judgment to every decision.

Work with AI-assisted image processing tools that may pre-screen images or flag potential violations — your role is to review those outputs and make the final adjudication decision.

Understand that AI tools support your work but do not replace your judgment; every citation decision requires human review and sign-off.

Report unexpected AI tool behavior, unusual outputs, or quality concerns to your supervisor so improvements can be made.

Be open to learning and adapting asElovateintroduces updated AI tools and workflows into the image review process.

Participate in training sessions on new AI-assisted tools and contribute feedback on usability and accuracy.

AboutElovate

Elovate, aModaxocompany, has been a trusted partner to municipalities and state agencies for over 30 years. We deliver data-driven automated traffic enforcement solutions — covering speed, red light, school zone, and work zone safety — designed to prevent dangerous driving behaviors before they lead to incidents. Our mission is simple: protect lives and create safer roads for the communities we serve. As part ofModaxo, a global collective of people-movement technology companies, we combine deep industryexpertisewith creative technology to make meaningful, lasting impact.

Worker Type:

Regular

Number of Openings Available:

1

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