We are hiring a Coordinator, Sales Support!

Reporting To: Director, Sales Support

Full-Time/Part- Time: Full-time

Salary Range: $45,000-$60,000

Posting Date: October 9, 2026

Closing Date: October 30, 2026

Hours of Work: 8:30 a.m. – 5:00 p.m.

Grade: 6.7

Office Location: Toronto, On. Great location! Steps away from the main public transit station

What we offer: Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!

*Eligibility for benefits is dependent on the terms of employment

The Opportunity
The coordinator is responsible for supporting the sales team and other Residential areas.

How you will contribute

Register new and returning brokers to First National

Assist in maintaining the integrity of our broker database

Work with our national sales team to ensure broker administrative needs are met

Liaise with our Quality Assurance team to make sure reports are reviewed and feedback is provided

Assist brokers with Merlin Online set up

Support other Residential departments when needed

Adheres to policies/procedures to ensure AML requirements are met, when applicable

The experience you need

Post-secondary education and/or equivalent work experience preferred

Organizational skills to manage several ongoing and competing tasks at one time

Competency in Microsoft Office; capacity to learn current technologies/systems

Strong communication skills (written and oral)

Ability to take initiative and work independently on projects

Working Environment and Physical Demands Analysis

Office environment

Periods of high volume with tight timelines





Long periods of stationary position/sitting

Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)

Long periods of time in viewing a computer screen

Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

Competitive Compensation

Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)

Extensive training programs to set our employees up for success

Modern office environment conducive to collaboration

Supportive teamwork culture

Opportunities to give back to the communities and work through events focused on a variety of charities

Ongoing social events throughout the year

The team you’ll join
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [email protected] should you need an accommodation at any point in the recruitment process.

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📌 Coordinator, Sales Support (Ontario)
🏢 First National Financial
📍 Ontario