Non-Insured Health Benefits Analyst - Casual Inventory Indigenous Services Canada - Regional Delivery Sector, Ontario Region Closing date: October 7, 2027 - 23:59, Pacific Time Reference number DIS26J-087596-000202 Selection process number 26-DIS-ON-EA-684118 Location Ottawa (Ontario), Sioux Lookout (Ontario), Thunder Bay (Ontario), Toronto (Ontario) Salary $62,533 to $67,699 Level CR-05 Who can apply Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

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On this page About the position Duties Looking for meaningful work where you can make a real difference? Join the Non-Insured Health Benefits (NIHB) Program and help eligible First Nations and Inuit clients access essential health benefits, including medical transportation, mental health services, vision care, and medical supplies and equipment.

By joining our team, you will have an opportunity to provide direct support to health services and community based programming.

You will build and support robust working relationships with First Nations and Inuit communities, families and individuals,



with a focus on improving health outcomes and reducing health risks.

In this position, you will be responsible for: • Responding to telephone enquiries from clients, service providers, and other stakeholders • Providing accurate and comprehensive information regarding the Non-Insured Health Benefits (NIHB) Program. • Organize transportation for NIHB clients to access medically necessary services. • Grant prior approvals for access to the NIHB benefits. • Process reimbursement requests from clients and providers.

Work environment As a member of a dynamic call centre team serving clients across Ontario, you will play a key role in delivering essential services in a fast-paced and rewarding environment.

The call centre operates seven days a week, from 7:00 a.m. to 12:00 a.m. EST.

This position requires flexibility in work scheduling, including mandatory shifts and, when operationally required, overtime that may be requested on short notice to support service delivery and meet client needs.

Employees in this position are expected to be physically present in the office four days per week Intent of the process

📌 Non-Insured Health Benefits Analyst - Casual Inventory (Toronto)
🏢 Treasury Board of Canada Secretariat
📍 Toronto