Become a Technical Services Specialist I with Procare Solutions, providing critical support across software platforms. This hybrid role spans troubleshooting, problem resolution, and collaboration with teams to enhance customer experience.

Procare

Solutions, a leader in early childhood care technology, seeks a Technical Services Specialist I. In this role, you’ll be a key escalation point for technical issues, driving solutions across operating systems, databases, and cloud applications. Your expertise will develop through hands-on experience troubleshooting software to ensure seamless operations and exceptional service delivery. Key Responsibilities:

- Serve as an escalation point for technical issues
- Troubleshoot problems across software and hardware platforms




- Document and validate software defects meticulously
- Fulfill complex data and reporting requests
- Collaborate with teams to enhance customer experiences Requirements:
- Bachelor's degree in Computer Science or related field
- 1+ years in a customer-facing technical support role
- Knowledge of SQL and web-based applications
- Solid problem solving and communication skills
- Eager to learn and grow within the company Support Procare in delivering outstanding solutions to early childhood educators through technical expertise and customer focus.

📌 Technical Services Specialist at Procare (Quinte West)
🏢 Procare Solutions
📍 Quinte West