Elevate the customer experience as a Senior Retail Store Manager at Rocky in Canmore, leading a vibrant team focused on nature-inspired products. Drive exceptional service and operational excellence daily.

This full time role emphasizes a deep commitment to customer service and cultivating a supportive team culture. You'll oversee daily retail operations, ensuring that both customers and team members thrive in a nurturing environment. As a Senior Retail Manager, you will leverage sales insights and operational results to benchmark success and implement growth strategies.

Key Responsibilities:
• Set high standards for customer service and selling behaviors
• Coach the team to excel in product knowledge and connection with customers
• Maintain exceptional in-store presentation to brand standards




• Proactively address customer concerns and optimize the customer experience
• Own store performance relating to profitability and operational efficiency

Requirements:
• Proven leadership experience in fast-paced retail environments
• Strong understanding of retail operations and team development
• Experience with revenue performance metrics and inventory management
• Ability to cultivate a positive team culture
• Legal authorization to work in Canada

Bring your leadership skills and retail expertise to Rocky and help shape an exceptional shopping experience.
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📌 Senior Retail Manager at Rocky (Alberta)
🏢 The Job Resource Centre
📍 Alberta