Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises.

Please visit our website for more information about what we do at We are looking for a capable resource to coordinate tasks, ranging from simple activities to more complex plans.

This role provides in office assistance to end-users within the organisation’s desktop computing environment in a timely and accurate manner to ensure optimal service delivery.

Location: Chester Basin, Nova Scotia – Canada Contract Type: Independent Contractor Start Date: Immediate Eligibility: Citizens and Green Card Holders Preferred The Desktop Support Engineer provides first- and second-level technical support and manages the efficient assignment and dispatch of service requests.

This on-site role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.

Key Responsibilities ● Provide on-site desktop and IT support for end users at the client location. ● Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals. ● Install, configure, and maintain hardware, operating systems, and enterprise software applications.



● Support network connectivity issues, including LAN troubleshooting. ● Assist with device setup, replacement, and hardware installations. ● Perform basic network troubleshooting using console access when required. ● Document service activities and communicate updates to the service delivery team. ● Follow client IT policies and security procedures while performing on-site tasks.

Required Skills ● Strong knowledge of Windows operating systems and desktop environments ● Experience in hardware troubleshooting and replacement ● Basic understanding of networking (LAN connectivity, switches, routers) ● Ability to diagnose and resolve desktop, printer, and peripheral issues ● Good communication and customer service skills ● Ability to work independently in onsite support environments Work Model ● On-demand / field support role ● Work assignments will be shared by the Service Delivery Team ● Engineers will be contacted via phone or email when support is required ● Engineers will receive site location, SPOC details, and reporting time before each assignment ● No guaranteed number of working hours How to Apply Interested candidates are invited to send their resumes to: @

📌 Desktop Support Engineer (Chester Basin)
🏢 Axiom Technologies
📍 Chester Basin