Transform pet care at PetSmart as a Customer Experience Assistant Store Manager in Richmond Hill, ON. Lead a passionate team and elevate the shopping experience for pet parents.

In this full-time position, you’ll provide exceptional leadership and service. As an Assistant Store Manager, your role focuses on enhancing the pet parent experience while fostering an inclusive store environment. You will oversee staffing, training, and team engagement to meet customers' needs and ensure the safety of pets.

Key Responsibilities:
• Lead recruitment, hiring, and coaching of associates
• Drive the overall store experience for pet parents
• Ensure compliance with policies and safety procedures
• Analyze store performance and manage P&L; expectations
• Coordinate store events and marketing activities

Requirements:
• 3-5 years in retail leadership or customer-focused roles
• Flexibility in schedule for evenings and weekends
• Solid written and verbal communication skills
• Proficient with computer applications
• Detail-oriented with excellent organizational abilities

Excel at making a difference for pets and their parents by enhancing their shopping journey at PetSmart.
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📌 Customer Experience Assistant Manager at PetSmart (Ontario)
🏢 PetSmart
📍 Ontario