Take charge as the Event Technical Lead at Encore, responsible for the setup and operation of audiovisual systems in a hotel setting. Ensure exceptional customer satisfaction while managing technical and operational challenges.

As a Technical Lead, you will oversee equipment operation and provide outstanding client service in various hospitality settings. This role requires strong troubleshooting skills and a comprehensive understanding of audiovisual technology. Leading a team, you'll mentor technicians in delivering world-class service while maintaining effective communication with clients.

Key Responsibilities:
• Set up and operate audiovisual equipment for events
• Troubleshoot technical issues quickly and effectively




• Maintain positive relationships with clients and guests
• Conduct equipment checks and customer interactions
• Ensure compliance with security and safety protocols

Requirements:
• High school diploma; Associate’s degree preferred
• 2-3+ years of audio-visual experience required
• 2-3+ years of customer service experience preferred
• Technical 1-Star Certification needed
• Ability to lift up to 50 lbs

Enrich your career with technical leadership and exceptional service in hospitality at Encore.
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📌 Event Technical Lead for Encore (Alberta)
🏢 Encore
📍 Alberta