Job Description Key Responsibilities: Lead revenue growth and ensure profitability for assigned accounts Build and maintain strong client relationships through excellent service delivery Manage, mentor, and inspire on-site teams to achieve performance goals Identify and pursue new business opportunities to drive account growth Oversee resource planning, scheduling, and workforce optimization Recruit, onboard, and train team members to support operational success Ensure compliance with safety standards and quality assurance protocols Drive client satisfaction and long-term account retention COMPETENCIES FOR SUCCESS: Strong leadership presence with the ability to influence and inspire Results-oriented,



with a focus on operational excellence and execution High level of accountability—for self and others Collaborative mindset and commitment to team success Exceptional attention to detail and organizational skills Comfortable using data and technology to inform decisions Committed to inclusive leadership—ensuring every voice is heard Qualifications WHO ARE WE LOOKING FOR? Minimum of 2 years of operational experience in Custodial & Maintenance management.

Experience overseeing custodial operations in retail and office environments is considered an asset.

Multi site contract experience is a plus Ability to travel overnight when required Awareness of technical elements needed to deliver services support Attracts, develops and retains employees, providing a safe, supportive work environment, supporting People strategies Excellent interpersonal and communication skills.

Robust attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment.

Must pass a Federal criminal background check Must have a clean drivers abstract

📌 Account Director - Facilities Management (Halifax Regional Municipality)
🏢 Dexterra Group
📍 Halifax Regional Municipality