Role Responsibilities Are you client focused? Do you enjoy working in a fast paced, client centered environment and want an prospect to make a difference in the lives of others? If so, this position will be of interest to you.

The Ministry of Assisted Living and Social Services is focused on service excellence within social-based programming and service delivery in Alberta.

An Integrated Service Delivery (ISD) model has been created for Albertans to be able to access information and support for social -based programs and services via the Alberta Supports Contact Centre.

The focus of the ISD model is to ensure consistent information and levels of services are delivered to clients regardless of the service delivery channel used.

As an Alberta Supports Coordinator, you will champion this ISD model by working at the Alberta Supports Contact Centre.





The Alberta Supports Coordinator is the first point of contact for Albertans accessing social-based programs and services.

In this position, you will assess Albertans with varying circumstances and needs and determine the social-based programs and services suitable for them.

To be successful in this role you will require excellent assessment, time management, communication and problem-solving skills combined with the ability to make sound decisions under short timelines.

Must have strong computer skills and being proficient in Microsoft 365 is essential.

Your ability to provide service excellence and de-escalate sensitive situations is also a requirement of this role.

📌 Alberta Supports Coordinator- Talent Pool
🏢 Government of Alberta
📍 Alberta