Job Title: Customer Service in Logistics Workplace: St Laurent Activity sector: Third-Party-Logistics and Warehousing We are looking for a talented person to join a company that has over 30 years of experience in the industry.

We are currently looking for a talented logistics customer service agent to handle incoming warehouse cargo inquiries.

In this position, you will process customer emails, check the stock status via our ERP/WMS software, send preparation orders to the warehouse team, and ensure inventory updates while resolving any disputes or anomalies.

Do you have knowledge and experience of 3PL warehouses? A solid background in customer service? We want to hear from you!!! Apply now: and Advantages - Full time permanent position, Monday to Friday from 8:00 a.m. to 5:00 p.m. (40 hours) - Salary from $55,000 to $60,000 - Medical, dental and vision insurance - RRSP Plan - Events and parties organized by the company - On-site parking - Enjoy your own workspace,



decorate it as you wish! Responsibilities - Manage daily incoming requests for shipping orders - Act as the point of contact for customer inquiries, resolve issues related to delivery issues and ensure a high level of customer satisfaction - Ensure that the proper documentation for all shipments is accurate and up to date - Track and trace shipments and keep customers informed - Collaborate with other departments (for example, the warehouse, inventory, and logistics team to align customer needs and satisfaction) Qualifications - You have at least 3 years of experience in the trucking or 3PL logistics sector - Strong customer service skills - Strong communication, organizational and attention to detail skills - Proficiency in computer systems, notably Microsoft Office, PC Miller, and Truckmate (asset) Summary Passionate about transport and logistics? Us too!

📌 Logistics Customer Service 3PL (Montreal)
🏢 randstad canada
📍 Montreal