Job Description Job ID: 362560 Date posted: 07/10/2026 What you'll need to have • Less than 1 year of related experience A day in your life with us • Deliver an excellent meeting with the customer across all customer assignments. • Engage with customers in a friendly and confident manner to create a rewarding customer experience. • Contribute and achieve operational KPIs and goals to maintain customer loyalty. • Continuously develop knowledge and skills within the area of customer experience. • Support customers to make purchases with assistance or self-service tools.

About this work area At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with recent and existing customers in a multichannel retail environment.

We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.

We’re a bunch of people who are truly passionate about people! Why you will love us Here at IKEA,



we want to ensure that we are creating a better everyday life for the many people, including our co-workers.

We also believe that a job should be so much more than a job.

That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development.

In addition, we offer a comprehensive Total Rewards package to all co-workers including: • Wellness days (in addition to your vacation days!) • Extended health, dental, and vision coverage (for you and your family) • RRSP with IKEA contribution matching options • Eligibility for our annual IKEA bonus incentive plan • Flexible spending account • Life insurance • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available) • Parental leave • Bereavement leave • Employee assistance program (that helps you support your mental, physical, and financial wellbeing) In the IKEA world, this position is officially referred to as Customer Experience Co-worker I

📌 Customer Experience Co-worker, carts (Dartmouth)
🏢 IKEA
📍 Dartmouth