Purpose: Responsible in welcoming and facilitating the check-in and check-out of hotel guests, participants and delegates.

Respond to guests, peers, ELC staff and management requests.

Capable of handling various administrative tasks in a fast and efficient manner ensuring a positive experience for all guests, students and employees of the Executive Learning Centre (ELC) at the Schulich School of Business.

Education: High School graduation with administrative and/or customer service training or equivalent.

Experience: At least 1-year customer service experience is required in a hotel front desk and in a busy establishment.

Direct hands-on experience with OPERA, PMS system is required.

Skills:



Must be able to type at least 56 applicant will be tested for accuracy and speed Must have good knowledge and skills in word processing and spreadsheets.

Must have positive knowledge of math and cashiering skills.

Must have excellent customer service, interpersonal and communication skills.

Must have excellent corporate bearing and telephone etiquette skills.

Must be highly organized and can effectively handle multiple tasks simultaneously.

High level of patience and thrives well under pressure.

Very good attention to details, innovative and can take initiative.

Must be a team player.

Excellent attendance and punctuality are essential in this position.

📌 Front Desk Attendant (Ontario)
🏢 York University
📍 Ontario