Drive quality and compliance at North American Freight Forwarding as a Quality and Compliance Specialist. Oversee ISO standards, regulatory compliance, and operational excellence in this in-office role.

This permanent full-time position reports to the Director of Business Operations & Infrastructure. You will manage compliance programs including ISO 9001:2015, CTPAT, and Good Distribution Practices. Key tasks involve coordinating audits, maintaining quality management systems, and identifying training needs to uphold the company’s standards.

Key Responsibilities:
• Maintain and improve ISO 9001 and GDP quality systems
• Monitor compliance with regulations and internal controls
• Develop and update standard operating procedures




• Manage employee training records and development needs
• Evaluate freight claim documentation for accuracy

Requirements:
• Solid knowledge of ISO 9001:2015
• Experience in quality management systems
• Ability to conduct audits and training sessions
• Detail-oriented approach to compliance and documentation
• Proven background in logistics or freight forwarding

Utilize your skills in quality management and compliance to enhance the operational success of North American Freight Forwarding.
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📌 Quality and Compliance Specialist Position (Ontario)
🏢 Loft Community Services
📍 Ontario