BMO seeks a Personal Banking Associate to deliver outstanding customer service while guiding clients through financial solutions. This role involves collaborating with branch partners for a seamless banking experience.

As a Personal Banking Associate, you'll engage customers in needs-based conversations while promoting BMO's diverse financial services. With a focus on personalization, you'll ensure customers are well-informed about digital and self-serve options. Your insights will help enhance customer relationships and contribute to branch success.

Key Responsibilities:
• Deliver exceptional customer service in branch lobby
• Identify customer needs for financial solutions
• Collaborate with partners on referral opportunities




• Conduct client conversations about banking services
• Maintain accurate customer information and profiles

Requirements:
• 1-2 years in customer service or sales experience
• Knowledge of financial products and services
• Social media and online tools proficiency
• Solid interpersonal and communication skills
• Ability to thrive in a consultative environment

Bring your commitment to customer service and problem-solving skills to BMO's dedicated banking team.
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📌 Personal Banking Associate at BMO (Ontario)
🏢 BMO U.S.
📍 Ontario