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About Allmar Allmar Inc. is a distributor specializing in commercial door, frame, and hardware products (Division 8) and specialty building products (Division 10), serving contractors, builders, and trades across the Lower Mainland. We're growing our Surrey branch team and looking for a Counter Salesperson who thrives on fast-paced, face-to-face customer service.
Job Summary The Counter Salesperson is the first point of contact for walk-in and call-in customers at our Surrey branch counter — providing product knowledge, processing orders, and building the relationships that keep contractors coming back.
Responsibilities Serve walk-in and phone/counter customers, providing product knowledge on doors, frames, hardware,



and related building products
Process counter sales, will-call orders, and quotes for smaller jobs; enter and track orders accurately in Navision
Pick, pack, and stage material for customer pickup; handle backorders and returns
Identify cross-sell and upsell opportunities on hardware, fasteners, and accessories
Assess customer needs and recommend appropriate products, escalating larger contract or spec-driven opportunities to the Sales or Estimating team
Resolve day-to-day customer issues and warranty claims, and provide after-sale support
Monitor counter and showroom stock levels, flagging reorder needs
Keep the counter area organized and product displays current
Knowledge, Skills, and Abilities Hardware product knowledge and experience is an asset
Comfortable managing multiple customers and priorities in a fast-paced counter environment
Strong negotiation and upselling skills
Goal- and results-oriented
Strong customer service and interpersonal skills
Excellent verbal and written communication skills
Sound understanding of the hardware, door, and building construction industry
Solid math skills with strong attention to detail
Education and Experience 2+ years of counter sales or customer service experience preferred
Knowledge of the construction industry is an asset
Proficient in MS Office (Excel, Word, Outlook) and Navision Sales Order Entry System / AVAware Quoting System
Why Allmar Career growth opportunities across our Contract, Counter, and Specialties departments
Hands-on training on our product lines and systems
Physical Demands and Work Environment Primarily a counter/warehouse environment
Standing, sitting, and bending at wide-ranging times throughout the day
Lifting and carrying product and materials as required
Exposure to variable temperature and moderate warehouse noise
Extended periods working with standard office and order-entry equipment

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📌 Counter Salesperson (British Columbia)
🏢 ALLMAR
📍 British Columbia