12 Oct
|
Accor
|
Whistler
Company Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury.
Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination.
Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Job Description Front Desk Agent First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
This is a full-time, permanent position , starting as soon as possible .
Starting Rate of Pay: $21.30 per hour.
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years.
At three years the pay rate for this role would be $25.90.
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years.
At three years the pay rate for this role would be $25.90 per hour.
What you will be doing: Greet, check-in,
respond to requests and settle accounts while providing exceptional service Maintain accurate records of daily transactions, including cash handling - currency exchange and balancing a float Serve as a sales agent promoting and up-selling hotel services Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Qualifications Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Prior experience working with Opera or a related system Previous front desk experience is required, previous customer service experience is an asset Service focused personality is essential Job Perks & Benefits: Subsidized staff accommodation provided Complimentary meal in our staff cafeteria per shift Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide Hotel leisure advantages including Golf/Ski passes Additional Information Visa Requirements: To progress with your application, you must be legally eligible to work in Canada.
The hotel is unable to assist candidates in obtaining Canadian work authorization.
📌 Front Desk Agent (Whistler)
🏢 Accor
📍 Whistler