Junior to Intermediate IT Help Desk Support Analyst to join a computer refresh project (Windows 11 and MS ) We are seeking Junior to Intermediate IT Support Analysts to support a large-scale computer refresh and deployment project.

These are hands-on roles working directly with end users to prepare, replace and configure computers, troubleshoot issues and ensure users are ready to work with their new equipment.

The team is hiring 2 Junior/Low Intermediate resources and 1 Intermediate resource.

Location: Winnipeg - % in office role Contract: 3 month contract with possibility of extension Must Have: Experience as an IT Help Desk Support Analyst with hands-on experience with Windows workstation support and deployment in an enterprise workplace, including preparing, configuring, deploying or replacing computers.

Experience supporting Windows 11 and Microsoft .

Working knowledge of Active Directory, including OUs, security groups and GPOs.

Basic troubleshooting experience across hardware, applications, drivers and network connectivity.

Strong customer service and communication skills, with the ability to work directly with end users.

Ability to work independently with minimal supervision.





Nice to Have Experience with SCCM / Microsoft Endpoint Configuration Manager.

Experience with IMAC support (Install, Move, Add, Change).

Experience with user onboarding and offboarding.

Experience preparing, imaging or configuring computers for deployment.

What You Will Do Support the computer refresh and replacement project, including preparing, configuring and deploying computers to end users.

Configure and support Windows 11 and Microsoft .

Work with Active Directory, including Organizational Units (OUs), security groups and Group Policy (GPOs).

Process and support user onboarding and offboarding activities.

Troubleshoot common computer hardware, application, driver and network issues.

Provide hands-on support to end users with a strong focus on communication and customer service.

Work independently, follow established processes and complete assigned work with minimal supervision.

For the Intermediate position, support IMAC (Install, Move, Add, Change) activities and take on more complex or independent technical work.

📌 Junior to Intermediate IT Help Desk Support Analyst to join a computer refresh project (Windows 11 and) (Winnipeg)
🏢 S.i. Systems
📍 Winnipeg