Client Services Representative at AHL (Ontario)

Client Services Representative at AHL (Ontario)

12 Oct
|
University of Guelph
|
Ontario

12 Oct

University of Guelph

Ontario

Become a Client Services Representative at the Animal Health Laboratory in Guelph, Ontario. This full time role is focused on client service, specimen processing, and data management in a dynamic laboratory environment.

The University of Guelph is seeking a skilled Client Services Representative for the Specimen Reception lab. You will handle incoming specimens, manage data entry using LIMS, and provide exceptional service to clients. This role requires adaptability, as you will work in a fast-paced environment, collaborating with a dedicated team to ensure high-quality diagnostic services.

Key Responsibilities:
• Receive and process incoming specimen submissions
• Enter case histories into Laboratory Information Management System




• Accept payments from clients during specimen submissions
• Prepare, package, and ship samples to external labs
• Answer telephone inquiries and redirect calls appropriately

Requirements:
• 2-year diploma in Medical Lab Assistant or related field
• 12 months of related experience or equivalent
• Proficient in computer and data entry skills
• Knowledge of veterinary medical terminology
• Strong organizational and interpersonal skills

Use your skills in client service and specimen accessioning to support the mission of AHL at the University of Guelph.
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📌 Client Services Representative at AHL (Ontario)
🏢 University of Guelph
📍 Ontario

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