Job description

Durée de l'emploi: Permanent

Langue de travail: Français

Heures de travail: 35 hours per week

Education:

Expérience:

Education

Secondary (high) school graduation certificate

or equivalent experience

Asset languages

English, Middle (1100-1500)

Tasks

Register arriving guests and assign rooms

Resolve complaints and claims

Process group arrivals and departures

Take, cancel and change room reservations

Provide information on hotel facilities and services

Provide general information about points of interest in the area

Process guests' departures, calculate charges and receive payments

Balance cash and complete balance sheets, cash reports and related forms

Maintain an inventory of vacancies, reservations and room assignments

Follow emergency and safety procedures

Answer telephone and relay telephone calls and messages

Contact customers to deliver requested wakeup calls

Provide customer service

Security and safety

Criminal record check

Personal suitability

Client focus

Efficient interpersonal skills

Excellent oral communication

Reliability

Team player

Resourcefulness

Screening questions





Are you available to start on the date listed in the job posting?

Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

Evening

Flexible hours

Night

Experience

Experience an asset

Employment terms options

Day

Weekend

Health benefits

Health care plan

Other advantages

Free parking available

On-site amenities

Parking available

Support for persons with disabilities

Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for newcomers and refugees

Does not require Canadian work experience

Support for youths

Offers on-the-job training tailored to youth

Support for Indigenous people

Participates in a government or community program or initiative that supports Indigenous people

Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Supports for visible minorities

Participates in a government or community program or initiative that supports members of visible minorities

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📌 Hotel receptionist (Quebec City)
🏢 Hôtel Chibougamau
📍 Quebec City