Duncan Norcross & Drinkwater Road (DNDR) - Duncan, BC V9L 6C5 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

As Required

Days Off

Vacancy Type

Casual

Salary Range (Hourly Rate)

$32.04 - $33.84

Paid FTE

N/A

Worked BI-WEEKLY HOURS

N/A

Planned Start Date

Oct. 19 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Under the direction of the manager or designate, provides program support to Home Support through the coordination, implementation and evaluation of safe, effective and efficient workflow processes for community health workers and other designated staff. In conjunction with the Home Support Supervisor team,



identifies staffing needs to ensure service demands are met. Organizes and implements the recruitment plan for Home Support. Uses technology to maintain a communication system with Community Health Workers (CHW) to ensure program needs are met.

QUALIFICATIONS:
Education, Training And Experience
Post secondary diploma in social services, health, communications, business or leadership Two years supervisory experience

Class V BC Driver's License

Experience working with wireless technology and computer based business systems.

Or an equivalent combination of education, training, and experience

Or other qualifications determined to be reasonable and relevant to the level of work

Skills And Abilities
Demonstrates the ability to communicate effectively, electronically, verbally and in writing.
Demonstrates the ability to work independently and as part of an interdisciplinary team.
Demonstrates the ability to effectively use computer based systems in the completion of work.
Ability to analyze and resolve problems.
Maintain an organized working environment with explicit records.

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📌 Home Support Team Lead (British Columbia)
🏢 Vancouver Island Health Authority
📍 British Columbia