Job Description Reporting to the Director, Nexus, Investor Delivery, you will: · Partner with senior leadership to support departmental initiatives, projects, and budget management. · Contribute to the delivery of team objectives while ensuring compliance with policies related to investor registration, transactions, reporting, and cash management. · Ensure a smooth and skilled client integration experience, fostering positive relationships with all stakeholders. · Address and resolve sensitive or escalated inquiries from clients, investors, fund managers, or internal teams with professionalism and care. · Collaborate with internal AML teams and administrators to ensure all regulatory requirements are met. · Review and sign off on schedules, reports, and files, ensuring accuracy and compliance with internal controls. · Allocate team resources effectively to meet service level agreements and operational goals.



· Offer guidance on performance of team members to the team manager through regular feedback, mentoring, coaching sessions and career development discussions, while adhering to company standards for annual performance reviews. · Participate in the internal Client Relationship Management (CRM) framework, including regular service reviews with clients and internal partners.

Qualifications · Experience in fund administration with leadership or mentoring responsibilities. · Strong knowledge of the fund industry and investor operations. · Demonstrate business logic and risk adverse approach to resource management and operations · Experience with Investran and Yardi would be considered an asset Additional Information What’s in it for you to join MUFG Investor Services?

📌 Senior Associate Director, Nexus, Investor Delivery (Toronto)
🏢 MUFG Investor Services
📍 Toronto