Join the Town of Oakville as a Temporary Enforcement Services Associate, overseeing parking, licensing, and permits. This role requires strong analytical skills and customer service expertise.

This is a 5-month contract position restricted to current Town of Oakville employees. You will support Municipal Enforcement Services by processing fine notifications, handling customer inquiries, and managing various permits. Prepare to engage in detailed responsibilities associated with enforcement procedures and customer service requests.

Key Responsibilities:
• Process Administrative Penalty fines and related correspondence
• Resolve customer inquiries relating to licensing, permits, and enforcement
• Review and issue over 60 types of business licenses




• Document customer service requests using Salesforce and AIMS
• Coordinate and prepare materials for hearing processes

Requirements:
• 2-year college diploma in Public Administration or related field
• Minimum 3 years in a municipal enforcement workplace
• Advanced skills in MS Office, Salesforce, and other software
• Strong organizational and time management abilities
• Ability to handle customer service challenges effectively

Utilize your analytical and organizational skills to excel in this Enforcement Services Associate role at the Town of Oakville.
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📌 Temporary Enforcement Services Associate Role (Ontario)
🏢 Oakville
📍 Ontario