Enhance customer order management with Normac Adhesive as a Customer Operations Coordinator in Burlington, Ontario. Manage daily order processes, ensuring excellence in communication and operational efficiency.

This full-time role focuses on coordinating customer orders from receipt to shipment, facilitating a seamless experience for clients. You will manage order entries, confirm shipping details, and resolve issues promptly, while developing a profound understanding of logistics and administration. Your proactive engagement will support both customer satisfaction and overall operational excellence.

Key Responsibilities:
• Receive and enter customer purchase orders accurately
• Create and maintain sales and production orders in QuickBooks




• Monitor open orders ensuring shipping dates are met
• Maintain comprehensive customer order documentation
• Communicate tracking information to customers efficiently

Requirements:
• Experience in customer service, order management
• Proficient written and verbal communication skills
• Solid attention to detail and organizational skills
• Ability to manage multiple priorities effectively
• Familiarity with QuickBooks or ERP systems preferred

Bring your dedication and problem-solving skills to Normac Adhesive, enhancing our customer-first mindset.
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📌 Customer Operations Coordinator Burlington ON (Ontario)
🏢 Normac Adhesive Products
📍 Ontario