Romanoff Renovations seeks an engaging Customer Service Representative in flooring to maintain relationships with customers and installation crews. This role involves managing work orders and ensuring excellent support to teams and clients daily.

As a Customer Service Representative, you will be pivotal in enhancing communication between The Home Depot, customers, and subcontractors. Your duties include processing estimates, training installers, managing order schedules, and addressing service issues. The ideal candidate will excel in customer engagement while ensuring timely project completion across designated regions.

Key Responsibilities:
• Monitor and coordinate flooring installations with various stakeholders
• Process incoming orders and manage service tickets efficiently




• Communicate timely updates to customers and installers on work orders
• Conduct jobsite inspections and support with onsite assistance
• Maintain effective relationships between Romanoff Renovations and The Home Depot

Requirements:
• Minimum 3 years of customer service experience
• High School Diploma or Equivalent
• Robust verbal and written communication skills
• Valid driver’s license and reliable transportation
• Ability to travel to field offices and jobsites

Your skills in customer relations and construction knowledge will drive success in this key role at Romanoff Renovations.
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📌 Customer Service Representative in Flooring (Newfoundland and Labrador)
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📍 Newfoundland and Labrador