The Operations Delivery Lead, Stock supports efficient product flow by coordinating shipment processing, stock receiving, replenishment, inventory accuracy, and back-of-house organization across assigned store locations.

This role works closely with Multi-Site Managers and store leaders to ensure merchandise is received, verified, organized, and moved to the sales floor in a timely manner.

The Operations Delivery Lead promotes consistent execution of stockroom standards, inventory controls, replenishment routines, and operational procedures that support customer-ready stores in a high-traffic airport retail environment.

Core Responsibilities Support Multi-Site Managers and store leaders in prioritizing shipment processing, stock receiving, replenishment, inventory accuracy, and back-of-house organization.

Receive, unload, sort, and stage incoming shipments while verifying quantities, product condition, and documentation for accuracy.

Process merchandise efficiently by unpacking, tagging, pricing, organizing, and routing product to the appropriate stockroom, staging, or sales floor location.

Maintain accurate inventory records by supporting cycle counts, stock checks, discrepancy research, damages processing, markdowns, and inventory adjustments as directed.





Execute replenishment routines to keep high-demand merchandise, promotional items, travel essentials, news, gifts, and impulse products available for customers.

Maintain an organized, safe, and efficient back-of-house workplace by ensuring product is stored, labeled, rotated, and accessible according to Company standards.

Identify stockroom, replenishment, and inventory gaps and communicate opportunities for process improvement to store leadership and upper management.

Train and support CSAs on stockroom procedures, replenishment expectations, merchandise handling, safety practices, and inventory-related tasks.

Support store readiness by maintaining organized sales floor displays, recovering merchandise, and ensuring product presentation aligns with merchandising standards.

Communicate shipment issues, inventory concerns, damaged goods, low-stock conditions, and field feedback to management in a timely manner.

Assist with opening and closing procedures as assigned, including required documentation, store security, and operational readiness.

Perform other duties as assigned.

Pay $20.00 per hour

📌 Operations Delivery Lead - Stock (Richmond)
🏢 Marshall Retail Group
📍 Richmond