Undertakes the design of hosting technology solutions based on theclient's service specifications, standards, policies, best practices and costmodels, in order to meet client application business requirement andproject/initiative deliverables.

General Skills:

Knowledge of integrated networking technologies, mainframe,midrange server, enterprise storage and SAN, and personal computer systemtechnologies

Knowledge of related best practices, OPS directory/messagingstandards, standard facilities infrastructure/architecture management, facilityservice delivery processes, infrastructures policies, procedures and direction,cost models and procurement processes

Ability to gather client business requirements; corporate I&ITinformation; mandates, client information technology strategic plans,environment and standards

Ability to participate in the development of solutions and provideadvice on short/long term solution service development activities.

Knowledge of leading edge technologies design criteria, securityand recovery procedures, preparation of technical specifications forinstallation, testing and performance of integrated, multi-services systems;assess performance and capacity of existing system making recommendations forimproving performance and develop technical documentation.

Experience planning, migrating, implementing and sustaining largecomplex system development projects

Knowledge of technology developments, trends and current products toevaluated application to client short and long term technology requirements.

Basic knowledge of project management methodology (e.g. PMBOK),analytical tools and processes.

Conceptual and analytical skills to assess and evaluate clientneeds and conduct cost/benefit analyses for new technology requirements inplanning and designing solutions.

Experience designing and developing large, complex, highlyavailable, mission critical server applications

Experience with systems evaluation to assess conditions, technicalperformance and capacity of existing systems and determine need and feasibilityof expansion, renovation or replacement

Excellent analytical, problem-solving and decision-making skills,verbal and written communication skills,



interpersonal skills and negotiationskills, team work skills

Ateam player with a track record for meeting deadlines

Requirements Experience and Skill Set Requirements:

Must Haves:

At least 7+ years of experience designing solutions withOracle Siebel CRM or Adobe AEM technologies

Experience with developing business design document,functional & non- functional requirements

Experience with developing high level application flows tosupport the business requirements.

7+ years of experience in Siebel, and Adobe AEM Solutionimplementation

Demonstrated experience in creating and updating businessarchitecture artefacts

Nice to have:

Experience with Public Sector Transfer Payment (Grant) Modelwould be an asset.

Experience with ensuring that corporate QA standards arefollowed and maintained would be an asset.

Prior OPS/public sector exp.

Skill Set Requirements:

Technical Solution and Development Skills:

At least 7+ years of experience designing solutions withOracle Siebel CRM or Adobe AEM technologies

Experience with developing business design document,functional & non- functional requirements

Experience with developing high level application flows tosupport the business requirements.

Experience in creating detailed process flows, developinghigh-level screen designs that map steps within a process to actual views insoftware solutions

Experience with solutions and designs with user experienceand accessibility (WCAG/AODA)

Experience conducting user research and usabilitytesting

Experience developing user personas and user journeymaps

Experience analyzing user feedback and designing solutionsto address user issues and pain points

Experience creating wire frames and high-fidelity mockupswith UI prototyping software such as Figma or Adobe XD





Experience researching and applying industry bestpractices

Demonstrated experience in developing use cases(business/system), identifying and documenting business rules

Demonstrated experience with the creation and analyticalprocess of business requirement documents

Demonstrated experience in identifying risk and providingsolutions

Demonstrated experience with creating quality assurance planand writing test cases

Experience working on Oracle Policy Automation (OPA)/OracleIntelligent Advisor (OIA) is a strong asset

Demonstrated experience with change managementmethodologies

7+ years of experience in Siebel, and Adobe AEM Solutionimplementation

Demonstrated experience with documenting test strategies,scenarios, plans for user acceptance testing (UAT)

Demonstrated experience in creating and updating businessarchitecture artefacts

Demonstrated experience with rational unified process(RUP)

Experience in developing application view visibility andCRUD (create, read, update, delete) matrix

Experience with developing application screen mock-ups andscreen flows; translate screen design and workflows into Wireframes and orprototype

Soft Skills:

Strong communication skills; both written and verbal

Ability to develop and present new ideas and conceptualizenew approaches and solutions

Excellent interpersonal relations and demonstrated abilityto work with others effectively in teams

Demonstrated ability to work effectively with functional andtechnical teams

Demonstrated ability to participate in a large team and workclosely with other individual team members

Proven analytical skills and systematic problemsolving

Strong ability to work under pressure, work with aggressivetimelines, and be adaptive to change

Demonstrated ability to work well and communicateeffectively with clients; bridging client business requirements to technicalteam

Public Sector Experience:

Experience with Public Sector Transfer Payment (Grant) Modelwould be an asset.

Experience with ensuring that corporate QA standards arefollowed and maintained would be an asset.

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📌 11693 (Ontario)
🏢 Zohorecruit
📍 Ontario