Remote Workforce Manager – Clinical Service Ops (Quebec City)

Remote Workforce Manager – Clinical Service Ops (Quebec City)

12 Oct
|
Kids Help Phone
|
Quebec City

12 Oct

Kids Help Phone

Quebec City

Kids Help Phone (KHP) is Canada’s national 24/7, free, confidential and multilingual e-mental health service for youth. We seek a Workforce Manager to lead a team of Workforce Analysts in planning and staffing counsellors and texting supervisors to handle calls, chats and texts from service users.
Reporting to the Director, Service Operations Support & Optimization, you will drive staffing strategies, forecasting, scheduling, and workforce analytics to ensure reliable access to care across

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📌 Remote Workforce Manager – Clinical Service Ops (Quebec City)
🏢 Kids Help Phone
📍 Quebec City

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