Description Leadership Inspire, motivate and encourage teamwork Provide leadership, focus and direction for sales staff Create a positive work environment through coaching, mentoring, and ensuring all policies are followed Ensure best practices are being applied and successful metrics are achieved Recruit, interview and train new hires Maintain operations by initiating, coordinating, and enforcing program, operational, and policies and procedures Plan and lead staff meetings Operations Delegate tasks to sales staff and ensure completion by following up regularly Supervise accuracy of time sheets, making adjustments where necessary Supervise physical inventory, cycle counts and receiving purchase orders Oversee customer service issues, offering advice and options to keep the customer happy Maintain store appearance and product presentation to company's standards Maintain rewarding relationships with vendors and ensure contractual obligations are met/achieved Sales Guide team and implement sales strategies Share extensive knowledge of collections with clients as well as staff Provide support to store management and associates during peak periods or when scheduling conflicts arise.





Sell merchandise alongside sales staff and provide in-home design services for clientele Shop competition and keep up to date on competitive issues Utilize company reports to react to trends and drive business Responsible for analyzing sales data and composing a weekly recap on sales performance Requirements Ideal candidates will be operationally savvy, detail-oriented, and possess prior home furnishings experience, with expertise in offering superior levels of customer service.

Candidates should have flexibility to work varying shifts, including nights, weekends, and holidays.

Retail management experience Sales experience with luxury brands, preferred Background in home furnishings sales, preferred Interior design background, preferrered Solid problem-solving, leadership and multitasking abilities The ability to work under pressure and handle challenging situations Excellent customer service, organizational, public speaking, and written/verbal communication skills Well groomed, customer friendly, energetic, and highly organized Proficiency with spreadsheet, word processing, email and internet software Ability to lift/move up to 50 lbs

📌 Sales Manager - Luxury - Home Decor and Furnishings (Ottawa)
🏢 JRoss Recruiters
📍 Ottawa