Power Platform & AI Solutions Specialist Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers.

The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in countries, spanning Australia, Current Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than countries through company-owned businesses and independent licensees.

The company opened its first leisure travel shop in Sydney, Australia in 2 and listed on the Australian Securities Exchange in 5.

Our purpose is to “open up the world for those who want to see”.

Every day, we give people all around the world the opportunity to experience something really amazing – travel! About The Opportunity Join our Digital Workplace team and help drive digital transformation across Flight Centre Travel Group through innovative automation, business applications, and AI-enabled solutions.

In this impactful role, you'll partner with Business Analysts and stakeholders to transform business challenges into scalable solutions using Microsoft Power Platform technologies and emerging AI-assisted development capabilities.

This role offers the opportunity to lead the design, orchestration, validation, and optimization of AI-generated applications and automations while ensuring quality, security, governance, and business alignment.

If you are passionate about low-code development, AI innovation, integrations, and delivering business value faster, this is an exciting opportunity to make a meaningful impact.

Key Responsibilities Partner with Business Analysts and stakeholders to discover requirements, challenge assumptions, and define solution designs for business applications and automation opportunities.

Translate business requirements into detailed functional and technical designs for execution through AI-assisted development platforms and Microsoft Code Apps.

Act as the technical lead for AI-generated development, guiding AI tools to produce applications, workflows, integrations, and supporting components.

Facilitate solution design workshops with stakeholders and AI tools to evaluate and refine solution approaches.

Review, validate, test,



and optimize AI-generated solutions to ensure compliance with architectural standards, governance policies, security requirements, and best practices.

Design, develop, optimize, and support Power Automate Cloud Flows that improve business process efficiency.

Build and maintain solutions using Microsoft Power Platform technologies, including Power Apps, Power Automate, and Dataverse.

Design and review Dataverse data models, table structures, relationships, security models, and governance controls.

Ensure AI-generated Power Platform assets adhere to enterprise standards and best practices.

Troubleshoot and remediate issues within Power Automate flows, Dataverse environments, application logic, and integrations.

Integrate Power Platform solutions with Microsoft technologies and external services using RESTful APIs and modern integration patterns.

Work with JSON and related data structures to support automation, application, and integration development.

Leverage AI technologies, agentic workflows, and frontier models throughout solution discovery, design, development, testing, optimization, and support activities.

Evaluate emerging AI development capabilities and identify opportunities to improve development velocity and solution quality.

Manage and track project deliverables using Jira, Azure Dev

Ops, Microsoft Project, or similar tools.

Other duties and tasks as assigned Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive Experience & Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.

Advanced understanding of Power Automate Cloud Flows, workflow architecture, exception handling, monitoring, governance, and performance optimization.

Solid understanding of Dataverse architecture, table design, relationships, security models, business rules, and solution lifecycle management.





Demonstrated experience translating business requirements into solution designs and technical specifications.

Proven experience collaborating with Business Analysts and business stakeholders to shape solution outcomes.

Experience using AI-assisted development tools to design, generate, test, and refine business applications and automations.

Ability to review, validate, improve, and support AI-generated applications, workflows, integrations, and technical assets.

Experience integrating solutions with RESTful APIs and external services.

Strong understanding of JSON and modern data exchange methodologies.

Strong understanding of business process automation, solution architecture principles, and low-code platform capabilities.

Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture.

We understand that our people are our most valuable asset.

It is the passion and dedication of our teams that keep the company on top of the industry ladder.

It’s also why we offer some great employee benefits and perks outside of the norm.

Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.

Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.

Love for travel: We were founded by people who wanted to travel and want others to do the same.

That passion is something you can’t miss in our people or service.

Personal connections: We are a big business founded on personal relationships.

Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. A career, not a job: We offer genuine opportunities for people to grow and evolve We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.

📌 Flight Centre Travel Group - Power Platform & AI Solutions Specialist - Toronto, ON (Ontario)
🏢 FCM Travel
📍 Ontario