Remote Customer Success Analyst — Tech Support & Docs (Alberta)

Remote Customer Success Analyst — Tech Support & Docs (Alberta)

12 Oct
|
Semaphore Solutions
|
Alberta

12 Oct

Semaphore Solutions

Alberta

Semaphore Solutions Inc. is seeking a Customer Success Analyst for remote work in Canada on an 18-month contract. The CSA will triage Tier 1 issues, escalate where needed, and create technical documentation while learning Labbit.
Strong communication and documentation skills are essential, with on-call responsibilities and a remote-first workplace. As the primary contact after implementation, you will build knowledge bases, manage queues, and ensure smooth customer experiences.

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📌 Remote Customer Success Analyst — Tech Support & Docs (Alberta)
🏢 Semaphore Solutions
📍 Alberta

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