12 Oct
|
Great Canadian Entertainment
|
Peterborough
12 Oct
Great Canadian Entertainment
Peterborough
Position Summary: Thisposition isresponsible forgreeting and seating guests with regard to rules, regulations and outlet operational guidelines.
UnderthesupervisionofF&B; Manager or Supervisor, this role must contribute to a safe and welcoming work environment for all employees and patrons.
Ensures adherence to all polices and procedures.
This position may be performed in a restaurant, buffet operation, and positively contributes to an entrepreneurial culture that is nimble, energized, growth oriented, to self-motivateandleadbyexample.
Aboveallelse,mustbealignedwith, and promote, Shorelines
Casinoscultureandphilosophyofcreatinga great, memorableexperienceforourguests and colleagues.
Primary Responsibilities Exceeds guest expectations by providing outstanding customer service.
Helps create an engaged work setting by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day Participates in the implementation of the departmental strategic plans.
Seat guests in area of choice and distributes menus; advises guests of daily or weekly specials Explains how various menu items or beverages are prepared Assists with cleaning tables or counters; removes dishes and re-stocks when required Performs opening or closing duties as required Maintains accurate records, wait lists and reservations Ensures table availability through communication with food and beverage staff; maximizes seating arrangements Performs cashier duties, counts cash float at end of shift if applicable Liaises and communicates effectively with all appropriate operational departments Develops and cultivatesstrongworkingrelationshipswithallstakeholders: guests,ownership,regulatorybodies,andemployees Contributes toward workplace health, safety, and wellness initiatives.
Anticipates operational and service issues before they escalate, trouble-shoots and resolves guest concerns before they are complaints.
Performsotherdutiesasassignedordirected and assist other co-workers as needed Education & Qualification Requirements People-focused and committed to service excellence Proactive and solution-oriented with a drive to succeed Smart Serve certification Ability to exceed internal and external customer expectations through timely, effective and service oriented communication POS experience Food and beverage experience preferred
📌 Part-Time Food & Beverage Cashier-PET (Peterborough)
🏢 Great Canadian Entertainment
📍 Peterborough