12 Oct
|
Flight Centre Travel Group
|
British Columbia
12 Oct
Flight Centre Travel Group
British Columbia
Opportunity We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveller is famous for.
Our ideal candidate will have a minimum of 2 years travel consulting experience along with an insatiable appetite for delivering impeccable service.
Key Responsibilities As a Corporate Travel Consultant you will be responsible for managing the day-to-day travel needs of corporate business accounts, including: Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
Follow company procedures, account guidelines and customer service standards Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
Build and maintain strong working relationships Provide solutions to travel related problems clients may experience Experience & Qualifications Customer Focused – Consistently goes above and beyond to deliver an exceptional client experience Detail-Oriented & Organized – Takes pride in accuracy, stays organized, and effectively manages competing priorities while adapting quickly to changing needs Relationship Builder – Outstanding interpersonal skills with the ability to build strong relationships and establish credibility with clients, suppliers, and internal stakeholders Problem Solver – Thinks creatively and proactively to identify solutions and overcome challenges Cultural Alignment – Embraces egalitarianism, irreverence,
and ownership Collaborative & Self-Directed – Thrives in a collaborative environment while also being able to work independently and deliver high-quality results Excellent Communicator – Strong written and verbal communication skills with the ability to influence and engage a variety of audiences Integrity & Discretion – Maintains confidentiality and handles sensitive information with professionalism and sound judgment Thrives Under Pressure – Able to work effectively in a fast-paced, deadline-driven environment Tech Savvy – Confident using Microsoft Office and comfortable learning recent software, systems, and technology platforms Travel Technology Experience – Experience with Sabre or another Global Distribution System (GDS) is considered an asset but is not required Quick Learner – Able to quickly learn new systems, processes, and industry knowledge and apply them effectively Process Improvement Mindset – Continuously identifies opportunities to improve processes, enhance the client experience, and drive operational efficiency Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture.
We understand that our people are our most valuable asset.
It is the passion and dedication of our teams that keep the company on top of the industry ladder.
It’s also why we offer some great employee benefits and perks outside of the norm.
Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel:
We were founded by people who wanted to travel and want others to do the same.
That passion is something you can’t miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. A career, not a job: We offer genuine opportunities for people to grow and evolve We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.
Benefits Include: Generous paid time off policy Travel perks/discounts Health & Wellness Programs and Employee Financial Wellness Services National/International Award Nights and Conferences Group benefits including extended health care, dental and vision, gender affirming care, fertility care Insurance including life, AD&D;, critical illness, long term disability Employee Assistance Program RRSP/RPP with matching Tuition Reimbursement Program Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions Global career opportunities in a network of brands and businesses #LI-SM1#CTCA#LI-Onsite Location – Surrey, Canada
📌 Corporate Traveller - Corporate Travel Consultant - Surrey, BC (British Columbia)
🏢 Flight Centre Travel Group
📍 British Columbia