Realtor – Customer Service
Elevate Realty Inc. | 228 Oakwood Ave, Toronto (On-Site)
Full-Time, Monday to Friday, 9:00 a.m. – 5:00 p.m. | $50,000 – $65,000 per year
Who Are We?
Mission: We love real estate, we love investing, and we want to help others with real estate investing! Our mission is to help other real estate investors start and grow their real estate investment portfolios.
Growth: We’re a fast-growing boutique real estate investment brokerage, and we’re looking for people to grow with us! Since 2012, Elevate Realty Inc. has facilitated over $900 million in investment real estate transactions. To better support our clients, we expanded with a Leasing and Property Management Team, now operating as My Capital Corner. We have closed more than 1,000 residential leases and manage a portfolio of over 400 rental units.
Culture: We have a strong, supportive team. That helps the company grow, and it helps each person on the team grow too.
Who Are We Looking For?
We’re looking for a full-time Realtor – Customer Service to be the first point of contact for our clients, tenants and prospects. This is an in-person, on-site role at our office at 228 Oakwood Ave. It’s ideal for a licensed salesperson who wants a steady salary, regular hours and a stable team. Candidates who live close to the office are strongly preferred.
Client and Customer Service
- Serve as the first point of contact for inbound calls, emails, walk-ins and online inquiries from landlords, tenants and prospective clients
- Respond quickly and professionally
- Build lasting relationships with clients so they keep coming back to Elevate for every stage of their investment journey
Leasing Support
- Answer questions from prospective tenants about available rentals, pricing and the application process
- Book and conduct showings for rental units across Toronto
- Collect, review and organize rental applications and supporting documents for the leasing team
- Help prepare listings, lease documents and move-in paperwork
Office and Administration
- Keep the CRM, files, folders and spreadsheets accurate and up to date
- Track inquiries, leads and follow-ups so nothing falls through the cracks
- Support the sales, leasing and property management teams with day-to-day administrative tasks
- Help keep the office organized, welcoming and qualified for clients who visit
You’ll report directly to management and work closely with the sales, leasing and property management teams. You’ll speak every day with clients, tenants and prospects, so you’ll play a key part in how people experience Elevate Realty and My Capital Corner. What Skills and Abilities Do You Need?
- A warm, professional and patient manner with all personality types
- Excellent written and verbal communication skills
- Strong organization skills and the ability to manage many inquiries at once without dropping details
- Ability to stay calm and helpful with frustrated or upset callers
- Extremely reliable and punctual; you’re in the office and ready to go at 9:00 a.m.
- Comfortable with Microsoft Word, Excel, and Google Workspace
- Commitment to keeping client and company information confidential
- An interest in real estate investing and a desire to grow your career with us
What Special Requirements Are Needed?
- Active registration as a Real Estate Salesperson with RECO (or currently completing your licensing courses)
- Able to work in person at 228 Oakwood Ave, Monday to Friday, 9:00 a.m. – 5:00 p.m.
- Basic understanding of residential leasing and the Residential Tenancies Act
- Valid driver’s license and access to a vehicle for showings (preferred)
- Clean criminal record check
Compensation: $50,000 – $65,000 per year, based on experience. P.S. If you’ve read this far, we’d love to hear from you directly. Email your resume to
[email protected] with the subject line “Oakwood Ave – Customer Service” and tell us one thing you enjoy doing outside of work.
Pay: $50,000.00-$65,000.00 per year
Benefits
- In office parking
Work Location: In person
📌 Toronto Realtor - Customer Service
🏢 MyCapitalCorner
📍 Toronto