Overnight Tow Truck Operator – 6:00 p.m. to 6:00 a.m.

Overview

Join our overnight team as a Tow Truck Operator and play an essential role in vehicle recovery, roadside assistance, and towing services. You will respond to a variety of calls, assess changing situations, solve problems independently, and safely transport vehicles throughout the Ottawa area.

This position is ideal for a dependable and resourceful operator who can think on their feet, remain professional under pressure, and make sound decisions while working independently.

Duties

- Safely operate tow trucks to recover, transport, and deliver vehicles from accident scenes, breakdowns, police calls, impounds, and other service locations.
- Respond to towing requests from the local Police Service and work professionally with police officers at roadside and incident scenes.
- Assess vehicles, accident scenes, and surrounding conditions to determine the safest and most appropriate recovery method.
- Problem-solve unexpected or complex situations involving damaged, disabled, blocked, or difficult-to-access vehicles.
- Properly secure vehicles and inspect towing equipment before and after use.
- Provide respectful and professional customer service, including during stressful or sensitive situations.
- Communicate clearly with dispatchers, customers, police officers, roadside-assistance providers, and other team members.
- Maintain accurate records of calls, vehicle information, services performed, and required documentation.
- Perform basic troubleshooting and promptly report mechanical or safety concerns involving company equipment.




- Follow all company safety procedures, traffic laws, police-scene instructions, and commercial vehicle requirements.
- Keep the assigned truck and equipment clean, organized, and ready for service.
- Use additional equipment, including forklifts, when trained and required.

Qualifications and Experience

- Previous tow truck or commercial driving experience is preferred.
- Valid driver’s licence with a clean driving record.
- Strong understanding of protected towing, vehicle securement, and recovery procedures.
- Strong judgment and practical problem-solving abilities.
- Ability to remain calm, professional, and safety-focused in unpredictable situations.
- Mechanical or automotive knowledge is considered an asset.
- Strong customer-service, communication, and documentation skills.
- Dependable, punctual, and comfortable working independently overnight.
- Ability to use mobile dispatch and service applications.
- Forklift experience is considered an asset.
- Ability to meet any screening or documentation requirements associated with police-directed towing.

Schedule and Benefits

- Overnight shift from 6:00 p.m. to 6:00 a.m.
- Competitive compensation based on experience and qualifications.
- Manulife group benefits available after three months of employment.
- Opportunities for training, professional development, and advancement.

If you are a dependable, safety-focused operator who can think on your feet and work professionally with customers, police officers, and emergency personnel, we would like to hear from you. Pay: $33.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Tow Truck Operator - OVERNIGHT (Ottawa)
🏢 SCRAP MY CAR
📍 Ottawa