Overview

Join our dynamic team as a Tow Truck Operator and become a vital part of our roadside assistance and vehicle recovery services! In this energetic role, you'll be responsible for safely towing and transporting vehicles, providing exceptional customer service, and ensuring efficient operations across various situations. Your mechanical knowledge and driving expertise will help keep our community moving smoothly, while your proactive attitude will shine through in every task you undertake.

Must live within 20 minutes from our location in Carleton Place as this is our primary area of business and punctual eta's are important to uphold the level of service in which our customers have come to expect.

Responsibilities

- Safely operate tow trucks to recover, transport, and deliver vehicles in a variety of settings, including roadside incidents, impound lots, and customer locations
- Conduct thorough inspections of vehicles to assess damage and determine appropriate recovery procedures
- Use mechanical knowledge to troubleshoot minor issues with tow truck equipment and perform routine maintenance checks
- Provide excellent customer service by communicating clearly with clients, explaining procedures, and addressing any concerns professionally
- Utilize forklift skills when needed to move vehicles or equipment within yards or storage areas




- Follow safety protocols diligently to ensure the safety of yourself, colleagues, and the public during all operations
- Maintain accurate logs of all towing activities, vehicle details, and service reports for record-keeping and compliance purposes
- Paid overtime
- Alternating Nights & Weekends
- Minimum class G license class DZ preferred
- 3 years verifiable commercial insurance

Experience

- Prior experience operating tow trucks or similar heavy-duty vehicles is highly preferred
- Strong mechanical knowledge related to automotive systems and repair processes
- Proven customer service skills with the ability to remain calm and professional in high-pressure situations
- Valid commercial driver’s license (CDL) with clean driving record; experience with commercial driving is essential
- Certification or experience operating forklifts is a plus
- Knowledge of safety standards and procedures relevant to vehicle recovery and roadside assistance

Join us in delivering reliable solutions that keep people moving! We’re dedicated to fostering a positive work environment where your skills are valued, your safety is prioritized, and your career can flourish. Pay: $30.00-$35.00 per hour

Expected hours: 45.0 per week

Advantages

- Company car
- Dental care
- Life insurance
- Paid time off

Work Location: In person

📌 Tow Truck Operator (Carleton Place)
🏢 A1 Towing
📍 Carleton Place