NEW: Opening December2026, Dakota Dunes Thermal Spa

Dakota Dunes Thermal Spa is a world-classdestination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERSSPA that features expansive thermal waters, spa rituals, day spa services, andinspired food & beverage offerings. Our mission is to create anunforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview
The Thermal Spa Attendant supports guests throughoutthermal areas while maintaining safety, cleanliness, amenities, guest flow, andthe intended atmosphere of Dakota Dunes Thermal Spa. This role acts as avisible wellness host in pools, saunas, steam rooms, relaxation areas, outdoorspaces, and other thermal zones while monitoring conditions and responding toguest needs.

Key Responsibilities

Welcome and orient guestswithin thermal areas and explain the recommended hot-cold-rest experience inclear, non-medical language.

Monitor guest behaviour,occupancy, noise levels, cleanliness, amenities, and general conditionsthroughout assigned zones.

Conduct and document scheduledinspections of pools, saunas, steam rooms, relaxation spaces, pathways,showers, hydration points, and other assigned areas.

Replenish towels, cups, water,and approved amenities and remove used items promptly.

Maintain order and presentationin relaxation areas, furniture zones, and guest-use spaces.

Communicate temperature,equipment, water quality, maintenance, or facility concerns immediately to theappropriate department.

Support temporary closures,guest redirection, capacity controls, and reopening procedures when directed.

Observe guests for signs ofdistress, unsafe behaviour, intoxication, slips, overheating, or other concernsand respond according to training.

Enforce safety, occupancy,footwear, glass, food/beverage, photography, and conduct policies respectfullyand consistently.

Initiate emergency responseprocedures, call for qualified assistance, and document incidents as required.

Maintain clear pathways andpromptly address wet floors, ice,



debris, damaged furniture, or other hazards.

Never provide medicaladvice; direct health-related questions to appropriate professionals orestablished guidance.

Protect the balance between quiet restorative spaces anddesignated social areas.

Answer questions about experiences, rituals, amenities,dining, treatments, and wayfinding.

Use warm, unobtrusive hospitality and recognize when guestswant assistance versus privacy.

Support special thermal programming and rituals as trainedand assigned.

Participate in training such as mock guest days, safetydrills, and rehearsals.

Assist with setup and maintaining signage, amenities, relaxationspaces, and thermal operating supplies.

Monitor operating temperatures, occupancy limits, inspectionroutines, amenity standards, towel/robe flows, hydration points, and escalationprotocols.

Qualifications

Previousexperience in guest services, hospitality, front desk operations, retail, orcustomer service is considered an asset.

Experiencein a spa, hotel, resort, wellness facility, or luxury service environment ispreferred.

Familiaritywith reservation systems, point-of-sale systems, and payment processing is anasset.

Strongorganizational skills and attention to detail.

Ability tohandle guest concerns professionally and exercise sound judgement.

Ability to manage multiple tasks in a busy guest-facing workplace.

Strongverbal and written communication skills.

Ability towork flexible hours, including evenings, weekends, holidays, and peak operatingperiods as required.

Compensation & Benefits

Market-competitive salary commensurate with experience.

Performance-based incentive program.

Shuttle service is available from Saskatoon.

Comprehensive health benefits and employee discounts.

Professional development and advancement opportunities.

Join Our Team
Applicants must currently reside in theSaskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience,we invite you to.

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📌 Thermal Spa Attendant - SPA Saskatoon, SK (Saskatchewan)
🏢 Dakota Dunes Resort
📍 Saskatchewan