Onsite
London, Ontario
Ottawa, Ontario
Full time
R_1502800
**Work Location:**
London, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Sales & Customer Distribution Support
**Pay Details:**
$96,900 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues.

Growth opportunities and skill development are defining features of the colleague experience at TD.

Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
The Manager, Community Engagement is a strategic and operational leader responsible for strengthening the organization's presence, credibility, and impact within the communities we serve.

This role partners closely with regional and national stakeholders to deliver inclusive, high‑impact community engagement initiatives aligned to business priorities, corporate values, and social impact commitments.

Acting as the regional point of contact for community‑related matters, the Manager ensures consistent execution, governance, and visibility of community investments while fostering deep relationships across internal partners, community organizations, and regional leadership teams.

The role balances thoughtful strategy, flawless execution, and strong stewardship of funds and reputation.
**Key Responsibilities**
**Community & Brand Leadership**
Serve as the regional lead for all community engagement initiatives, ensuring alignment with local priorities, national strategies, and organizational values.

Amplify regional brand presence by championing meaningful community partnerships, sponsorships, and engagement opportunities that reinforce our identity and purpose.

Advance DEI priorities through inclusive program design, equitable partnerships, and visible participation in community events.

Champion recognition of community engagement efforts by elevating stories, outcomes, and colleague participation across channels and forums.
**Operational Excellence & Financial Stewardship**
Ensure robust and timely execution of community payment processes by managing vendor setups, tracking first payments and disbursements, and maintaining accurate documentation across systems such as Share

Point and Cybergrants.

Proactively monitor payment timelines, addressing outages or delays by coordinating alternate arrangements and leveraging EFT/ACH options to protect year‑end commitments and community investments.

Maintain transparent, audit‑ready records and logs to support governance, risk mitigation, and compliance with financial and regulatory standards.

Establish and sustain standardized workflows for reporting, approvals, and documentation to enhance visibility, efficiency, and consistency across regions.
**Colleague & Community Advocacy**
Champion an inclusive and collaborative culture by encouraging colleague participation in community engagement efforts.

Support feedback mechanisms and participation in programs that promote diversity of thought, equitable representation, and shared learning.

Demonstrate agility and responsiveness in navigating shifting priorities, emerging community needs, and evolving regional dynamics.
**Job Requirements**
Bachelor's degree or equivalent experience in community engagement, corporate citizenship, communications, operations, or a related field.




5+ years of progressive experience in stakeholder management, community engagement, operations, or program execution within a complex organization.

Demonstrated experience managing financial processes, governance, and documentation in an audit‑sensitive environment.

Strong understanding of community investment models, DEI principles, and brand stewardship.

Exceptional relationship‑building, communication, and influence skills across senior leaders and cross‑functional partners.

Proven ability to balance strategic thinking with operational execution in a fast‑paced, evolving environment.

French language skills is an asset
**Success Criteria**
Connects community engagement to enterprise priorities, anticipating impacts and enabling scalable, repeatable approaches across regions.

Ensures community investments are executed accurately, on time, and within governance standards, proactively managing risk and audit readiness.

Builds trust and alignment across diverse stakeholders, influencing outcomes and driving shared ownership without direct authority.

Delivers reliable execution through disciplined processes, strong follow‑through, and consistent attention to detail.

Advances inclusive practices and equitable community representation, amplifying diverse voices and meaningful community impact.

Communicates with clarity and purpose, translating complexity into actionable insight and reinforcing alignment across audiences.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly easy for over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.

Together, we are reimagining what banking can be for our clients, colleagues and communities.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)
**Additional Information:**
We're delighted that you're considering building a career with TD.

Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes.

It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills,



we want to help you succeed.

You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.

Here at TD, we hire and develop the best.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview.

We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us.

Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
US Labor & Employment Posters
(https://tdbank.site.findly.com/wp-content/uploads/sites/3875/2026/07/USApplicant

Rights_revised_7-13-2026.pdf) | California Privacy (https://www.td.com/us/en/personal-banking/privacy/california/)

Accessibility (https://www.td.com/us/en/personal-banking/universal-footer/accessibility/)
FAQ (https://cdn-static.findly.com/wp-content/uploads/sites/3345/2024/08/02032545/FAQ_EN.pdf)
**Our Values**
At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
**Our Commitment to Diversity, Equity, and Inclusion**
At TD, we're committed to fostering an setting where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.

We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
**Helping to Make an Impact in Communities – TD Ready Commitment**
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.

That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative.

Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health.

It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Learn more: Canada (https://www.td.com/ca/en/about-td/ready-commitment)
US (https://www.td.com/us/en/about-us/communities/ready-commitment)
Europe & Asia Pacific (https://www.td.com/ca/en/about-td/ready-commitment)
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

📌 Manager, Community Engagement (Ottawa)
🏢 TD Bank
📍 Ottawa