Join Herschel Supply’s dynamic team in Vancouver as an IT Systems Support Coordinator. Provide critical support for hardware, software, and network issues to keep teams connected.

As a key technical contact, you will support colleagues across Vancouver, the UK, and APAC regions. This hybrid role emphasizes your ability to triage and resolve support tickets, oversee user account management, and ensure seamless device deployment. Your proactive approach will ensure that everyone has the tools they need to excel in their roles.

Key Responsibilities:
• Manage and resolve end-user support tickets across regions
• Troubleshoot hardware and software issues for diverse devices
• Onboard and offboard users in Active Directory and Okta




• Support AV setups for company-wide meetings and events
• Maintain network connectivity for retail and office environments

Requirements:
• 1–2 years in IT Helpdesk or Desktop Support role
• Degree or diploma in Computer Science or related field
• Proficient in Windows, macOS, and iOS troubleshooting
• Familiar with ticketing platforms like Jira Service Management
• Robust communication skills for technical concepts

Utilize your IT expertise at Herschel Supply to facilitate smooth operations and enhance team performance.
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📌 IT Systems Support Coordinator in Vancouver (British Columbia)
🏢 Alliance Consumer Growth
📍 British Columbia