Pay rate range (CAD): $76.70/hr – $92.04/hr

Responsibilities

Conceptualize, design, and execute future-state and near-term cross-channel content experiences

Write, edit, and proofread high-quality, user-centered content

Ensure programs, policies, and practices comply with internal and external standards while aligning with business priorities

Apply user-centered design methodologies to create accessible and customer-focused content

Participate across all product development phases, including ideation, user research, planning, and post-launch evaluation

Collaborate with Experience Design Leads, Product Owners, and engineers to deliver optimal solutions for users

Manage sensitive correspondence and information with discretion and escalate issues when appropriate

Maintain compliance with relevant internal and external requirements (financial controls, transaction approvals, etc.)

Contribute as a content design expert within cross-functional initiatives, helping identify risks and provide guidance

Lead content design projects, supporting the development and delivery of presentations and communication strategies

Serve as a subject matter expert, offering advice and solutions within the broader organizational context

Analyze complex problems, synthesizing inputs from multiple stakeholders to develop effective solutions

Execute tasks independently from end to end,



aligning with project leads and stakeholders

Desired Skill-Set

Strong expertise in plain language content and communication

Excellent writing, editing, and proofreading skills

Experience developing WCAG/Accessibility compliant content

Proven ability to obtain regulatory approvals

Willingness to collaborate with diverse teams

Self-motivated, flexible, organized, and accountable

Experience in financial services is a plus

Public Site experience is desirable

Nice to Have

Experience working in financial institution environments

Background in design strategies, human factors, or psychology

BeachHead is an equal prospect agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching.

These tools assist our recruiters and our clients, and do not replace human decision‑making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.

📌 UX Content Designer-WCAG/Accessibility (Toronto)
🏢 BeachHead
📍 Toronto