Responsibilities - Create effective, user friendly and visually appealing interfaces.

- Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
- Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.
- Take a user-centered design approach and rapidly test and iterate the designs.
- Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes General Skills - Relevant experience creating GUI designs based on user interaction and performance - Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications - Proficiency with design and prototyping tools - Thorough understanding of the limitations and appropriate use of web development technologies - Experience in designing online programs with emphasis in the emotional aspects of human experience - Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences - Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing - Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces - Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces - Experience identifying design problems and devising elegant solutions - Experience making strategic design and user-experience decisions related to core, and new,



functions and features - Experience gathering user feedback to configure existing interfaces - A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience Experience Requirements General Skills (55%) - Relevant experience creating GUI designs based on user interaction and performance - Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications - ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users - Managing end-to-end user research from recruiting to synthesis.
- Proficiency with design and prototyping tools - Thorough understanding of the limitations and appropriate use of web development technologies - Experience in designing online programs with emphasis in the emotional aspects of human experience - Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences - Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing - Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces - Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces - Experience identifying design problems and devising elegant solutions - Experience making strategic design and user-experience decisions related to core, and new,



functions and features - Experience gathering user feedback to configure existing interfaces - A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience - Experience with Figma, Canvas and similar tools Communications Skills (30%) - Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
- Skilled in conveying design concepts and development processes in a transparent, understandable manner to diverse stakeholders.
- Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
- Demonstrated experience within a collaborative team working at different levels.

Desirable

Skills (10%) - Knowledge of accessability testing - Ability to work with Ontario Design system - Knowledge of digital service standard.

- Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships - Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements Prior Public Service/OPS experience (5%) Supplier Comments Closing Date/Time: 2026-10-09, 12:00 p.m. EST.

Max submission: 1 (one) 5 days onsite Must Have - Relevant experience creating GUI designs based on user interaction and performance - Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications - ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users - Experience with Figma, Canva and similar tools - Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals. Nice to have Prior OPS/Public sector exp Exp with Ontario Service Design Exp with UI/UX would be ideal (wireframing, Surveys, Questionaires, consultation, research)

📌 UX Designer (Toronto)
🏢 Softline Technology
📍 Toronto