The RAPS Animal Hospital + Urgent Care, operated by the Regional Animal Protection Society, is a non-profit veterinary facility. We are motivated by our love of animals and the desire to save and improve as many lives as possible – not by profits. Join us and realize what making a true difference to our community means!

RAPS and the RAPS Animal Hospital + Urgent Care are recognized as the “Best Veterinarian Hospital”, “Best Community Organization”, Best “Local Heroes” and “Best Charity Business Leadership” awards that demonstrate we are a fantastic place to work. We have 6,000 sq ft of space and provide full services (most surgeries) and are a well-equipped hospital. RAPS Animal Hospital motto is “helping animals and their people.” We are an innovative group looking for creative ways to help everyone, including providing interest free payment plans and subsidized care.

Please see our TV show called “Pets & Pickers” to learn more about us. We also operate Canada’s largest cat sanctuary providing our vets with hands on shelter medicine experience.

You will also join us in providing services to the general public – the revenue from which is reinvested in RAPS programs to do more good for more animals. That means your dedication not only helps the animals we care for directly, but supports homeless, abandoned and endangered animals throughout our region.

The RAPS Animal Hospital team, made up of deeply devoted, compassionate veterinarians, RVTs/vet techs and vet office staff and supported by a powerful cadre of trained and equipped support volunteers, is proud of the individualized attention we provide to the animals and our parallel commitment to a respectful, balanced, gratifying and rewarding work environment.

Our facility is equipped with industry-leading equipment. This is an opportunity for you to practice your knowledge and grow your expertise in a supportive, progressive hospital.

Veterinary Technician Duties and Responsibilities The primary responsibility of a Veterinary Technician is providing exceptional medical care to animals that come to the RAPS Animal Hospital. With oversight from the DVM, the Veterinary Technician’s responsibilities include, but are not limited, to:

- Provide exceptional customer/ client care and representing RAPS in the most highly professional manner and demeanor at all times, in public and staff only areas of the hospital, on the phone and through electronic communication mediums;
- Provide exceptional and professional staff interactions with staff cohorts at all times;
- Treat all volunteers and RAPS members with the highest respect;




- Determine animal requirements by conducting examinations and interviews; review care plans and records; complete laboratory tests and studies, and diagnostic imaging;
- Care for animals by taking vital signs; collecting samples; administering medications, drugs, and vaccines; bandaging and wrapping wounds; performing hydrotherapy, physical and inhalation therapies;
- Support animal examinations by assembling required supplies and instruments; secure and bring animals to examination room; restrain animals; provide assistance as directed; explain animal's status to owner;
- Support operations by assembling required supplies and instruments; set-up surgery table instruments; restrain animals; complete local/regional anesthesia; operate and monitor anesthetic machines; hook-up ECG monitors; prepare surgical site including sterilizing and shaving; placing catheters; obtaining blood gases; cleaning-up post-surgical site; maintaining sterile conditions; obtaining and verifying medications;
- Maintain animals by feeding and watering animals; clean animals' rooms, cages, and equipment; change cages; observe for clinical signs of disease;
- Maintain safe, secure, healthy and humane environment by sterilizing and wrapping instruments; sanitizing and disinfecting holding and operating areas; storing sterile supplies; verify shelf life; following standards and procedures; complying with legal regulations, keeping the hospital clean in all areas;
- Maintain precise animal records by documenting animal conditions, reactions, and changes; updating database;
- Maintain equipment by following operating instructions; troubleshooting breakdowns; maintaining equipment supplies; performing preventive maintenance; calling for repairs;
- Keep supplies ready by inventorying stock; placing orders; verifying receipt;
- Update job knowledge by participating in educational opportunities; reading professional journals;
- Inventory control;
- Inform and educate animal owners including teaching animal owners how to administer medication and perform basic medical procedures at home and answering any questions about general pet care;
- Enhance service reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Core skills:

- Must have veterinary technician training;




- Performing dental exams and dental cleanings;
- Ability to assist DVM with preparations for and with surgeries;
- Use of all x-ray equipment, procedures;
- Use of all diagnostic equipment and procedures;
- Using IDEXX Cornerstone practice-management / client software;
- Administering medications to animals in a safe manner;
- Restraining animals during exams and procedures;
- Use of medical technologies;
- Taking vital signs accurately and collecting lab samples;
- Performing first aid on sick animals;
- Maintaining laboratory equipment;
- Providing post-operative care to a variety of animals;
- Documentation skills;
- Analyzing information;
- Diagnostic procedures;
- Patience and qualified positive attitude with all internal and external constituents of the RAPS Animal Hospital + Urgent Care and RAPS;
- Proficiency in English;
- Training new employees to perform veterinary procedures;
- Adherence to RAPS protocols and mission, vision and values as a no-kill organization.

Knowledge, Education & Experience:

- Be passionate about animals and familiar with and sympathetic to the goals and mission of the Regional Animal Protection Society;
- Follow and uphold RAPS policies and protocols and complete all tasks to a high standard;
- Have excellent communication skills, both written and verbal;
- Be very observant, and extremely detail-oriented;
- Possess strong critical thinking and problem-solving skills;
- Be highly motivated and radiate team spirit;
- Have exceptional interpersonal and relationship skills.

Judgement, Authority and Decision-making:

- Work as part of a team, or independently when needed;
- Work is performed in accordance with established procedures and approved practices;
- Organization of work to accomplish goals is expected.

Interpersonal Skills:

- Active listening, and probe for information to clarify requests;
- Use tact and discretion when discussing problems and eliciting sensitive or confidential information.

Working Conditions:

- Veterinary hospital environment.

Reporting Structure:

- CEO, Senior Manager, DVM, Animal Hospital Managers

Our ideal candidate should possess a 'can-do' attitude, be a driven, self-starter and represent RAPS in a professional manner at all times. This position is a flexible, hourly position and will include evenings and weekends as required.

Signing bonus available based on experience. CE allowance included.

Job Type: Full-time

Pay: $28.00-$34.00 per hour

Benefits

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount

Experience:
- veterinary technician: 1 year (required)

Work Location: In person

📌 Veterinary Technician (Richmond)
🏢 RAPS Adoption u0026 Education Centre
📍 Richmond