Parks Canada- Lake Louise, Yoho & Kootenay Field Unit Selection process number

2026-PKS-LLYK-EA-118 Location

Field, BC, Radium Hot Springs, BC or Lake Louise, AB.

Note: if not already residing in the area, the selected candidate will be required to relocate. Work locations are non-negotiable. Employment tenure

Term, Acting, Assignment-at-level depending on the selected candidate. For operational season beginning April 2027 Salary

$27.47 to $29.85 per hour-(under review) Level

GS-MPS-04 Who can apply

All persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian Citizenship, permanent resident status, or work permit. Organization information For further information on the organization, please visit Parks Canada. Duties

Visitor Services Attendant duties include:

- Interacting with visitors to support a quality experience, providing information, direction and sales of goods and services; Addressing and resolving visitor concerns and complaints - Daily cleaning of washrooms, showers and pit privies, litter picking; emptying of garbage and recycling bins, sweeping, mopping, and shoveling snow - Travelling by vehicle through the park to provide daily cleaning and maintenance of day-use areas, visitor centres, office buildings, staff accommodations and grounds - Various duties associated with positions in campgrounds, visitor centres, entry gates, or traffic teams - Conducting facility rounds to ensure visitor compliance with park regulations Work environment

Have you ever thought of establishing a career in one of Canada's most amazing and iconic places? Seize the opportunity to work in unique locations and find true work-life balance by having the Canadian Rockies at your doorstep. Work at one of our three Field Unit hubs, either based in Radium Hot Springs BC, Field BC or Lake Louise AB, and work as part of a collaborative team.

Our Visitor

Experience staff work in the following settings:

- Campgrounds - Visitor’s Centers - Entry Gates - Visitor Access We offer:
- Work-life balance - Paid vacation and leave (for those working over 3 months) - Pension and retirement benefits (for those working over 6 months) - Health and dental benefits (for those working over 6 months) - Training and professional development - Working in beautiful locations - Paid commuting (for those working over 3 months, dependent on residence location)



- Transfer and promotion opportunities - Diverse and inclusive workplaces - Contribution to public service Parks Canada fosters a diverse and inclusive work setting. You can make a difference by bringing your unique experience, background, and perspective to our work. We welcome applications from individuals with diverse abilities and from all backgrounds and identities. Intent of the process The results of this process will be used to create a list of qualified candidates to staff Visitor Services Attendant (GS MPS 04) positions starting as early as April 2027 and may also be used to fill similar positions with various tenures, security levels or linguistic profiles in the same or other parts of Canada. Work locations may be Field, BC, Radium Hot Springs, BC or Lake Louise, AB. Conditions of employment - Obtain and maintain Reliability Status security clearance.

Learn more about Security Screening: Security screening – What you need to know - Possession and maintenance of a valid class 5 driver’s licence or provincial equivalent Operational Requirements - Willing to perform custodial tasks such as cleaning washrooms showers, offices, garbage/recycling collection, facility/site maintenance, and picking litter - Willing to work outdoors in variable weather conditions - Ability to report to work in various geographically dispersed locations - Willing to work irregular hours, overtime, weekends and/or statutory holidays, evenings - Willing to use physical effort to lift up to 50 lbs with frequent lifting/carrying up to 25 lbs - Willing to conduct repetitive tasks - Willing to be exposed to noxious odours from cleaning chemicals, vehicle fumes, dust, and poor air quality - Willing to demonstrate tasks to others - Willing to learn and demonstrate Parks Canada’s Code of Values and Ethics in all aspects of work - Willing to learn First Aid for the workplace - Willing to work under minimal supervision - Willing to work in a fast-paced environment - Willing to resolve visitor complaints or concerns You need (essential for the job)



Your application must clearly explain how you meet the following Failure to clearly demonstrate in your application how you meet the Education and Experience factors found in the Statement of Qualifications may result in the rejection of your application.

EDUCATION - Successful completion of secondary school according to provincial standards or acceptable combination of education, training, and experience.

EXPERIENCE - Experience in interacting with the public - Experience responding to visitor/customer questions or complaints - Experience working in a team environment Applied / assessed at a later date KNOWLEDGE - Knowledge of Banff, Yoho and/or Kootenay National Parks and surrounding areas - Knowledge of safe cleaning practices - Knowledge of cash handling practices ABILITIES - Concern for safety: workplace, personal and public safety - Fosters productive team collaboration while delivering value to visitors - Knowing when to take initiative - Problem Solving PERSONAL SUITABILITY - Exercises sound judgment - Takes responsibility - Communicates effectively - Demonstrates integrity - Personally connects with people Language requirements (essential for the job) Applied / assessed at a later date Various language requirements - Various languages requirements: English Essential / Bilingual Imperative - Level (_ _ B /_ _B) Equity, diversity and inclusion The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply. Learn more about diversity and inclusion in the public service.

Parks

Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.

Parks

Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service.

Parks

Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles. Each person is entitled to participate in the appointment process in the official language of their choice. We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

📌 Visitor Services Attendant II (Edmonton)
🏢 Employment and Social Development Canada
📍 Edmonton