Job Overview

WANT TO VOLUNTEER? DO YOU WANT TO GAIN VALUABLE HANDS-ON EXPERIENCE WHILE MAKING A DIFFERENCE IN YOUR COMMUNITY? WELL... THIS IS THE OPPORTUNITY FOR YOU!

Join our dedicated team as a Volunteer with the Department of Community Services, where your time, compassion, and willingness to help can make a meaningful difference in the lives of individuals and families in our community.

Our volunteers have the opportunity to support a variety of community programs and services, including reception, meal programs, adult drop-in services, clothing bank, food bank, truck unloading, and evening programs.

This is a great opportunity for individuals looking to gain practical experience in a welcoming, community-focused environment while developing valuable communication, customer service, teamwork, organizational, and hands-on skills.

Volunteer opportunities are available Monday through Sunday, providing flexibility for individuals with different schedules and availability.

Responsibilities

- Welcome and assist community members in a friendly, respectful, and professional manner.
- Provide support at reception, including greeting visitors, answering basic questions, directing individuals to appropriate services, and assisting staff with administrative tasks.
- Assist with meal programs by helping with food preparation, serving, setup, cleanup, and maintaining a clean and welcoming environment.
- Support the Adult Drop-In program by helping create a safe, inclusive, and welcoming space for participants.
- Assist with organizing, sorting, and distributing clothing through the Clothing Bank.
- Help organize, stock, and distribute food items through the Food Bank.
- Assist with unloading trucks and deliveries, moving and organizing donated food, clothing, and other supplies.
- Help sort, stock, and organize inventory in designated storage and program areas.
- Assist with setup, activities,



and general support during evening programs and community events.
- Maintain cleanliness, organization, and safety standards throughout program areas.
- Work collaboratively with staff and other volunteers to ensure programs run smoothly.
- Treat all community members with dignity, compassion, respect, and confidentiality.
- Follow organizational policies, procedures, and health and safety guidelines.
- Be flexible and willing to assist with different programs and tasks as needed.

Experience

- Previous volunteer, customer service, community service, hospitality, warehouse, or administrative experience is an asset but not required.
- Strong communication and interpersonal skills.
- Friendly, approachable, and respectful attitude.
- Ability to work with individuals from diverse backgrounds and life experiences.
- Dependable, responsible, and willing to work as part of a team.
- Ability to maintain confidentiality and demonstrate professionalism.
- Comfortable performing a variety of hands-on tasks, including organizing, sorting, lifting, unloading, serving, and assisting with program activities.
- A willingness to learn and contribute to the community.
- Previous experience working in a community services environment is an asset.

Flexible Volunteer Opportunities Volunteer availability is offered Monday through Sunday, with opportunities available across our various community service programs. Whether you are available during the week, on weekends, during the day, or for evening programs, we welcome individuals who are willing to contribute their time and skills.

This volunteer position is ideal for individuals who want to give back to their community while gaining valuable hands-on experience. Whether you are looking to develop your customer service skills, gain experience in community services, build your resume, meet new people, or simply make a positive difference, there are many ways to get involved!

Benefits

- Casual dress
- Commuter perks
- Flexible schedule
- On-site parking

Work Location: In person

📌 Volunteer - Department of Community Services (Toronto)
🏢 Syme Woolner Neighbourhood u0026 Family Centre
📍 Toronto