Elevate your career as a Healthcare Operations Center Shift Lead at Paladin Security. Manage dispatch duties, coordinate staffing, and support healthcare security teams in this full-time overnight role.

Paladin Security is looking for a proactive and organized Shift Lead for its Healthcare Operations Centre. In this leadership position, you’ll focus on staffing, operational continuity, and maintaining service quality during overnight shifts.

Your expertise in dispatch operations will ensure proper coverage while being supported by a dedicated team.

Key Responsibilities:

- Coordinate staffing to meet contractual coverage requirements
- Perform regular Healthcare Operations Centre Dispatcher duties
- Lead daily operations and team communications




- Monitor call-out expectations and operational adherence
- Assist with scheduling and billing accuracy

Requirements:

- High School Diploma required; post-secondary education is a plus
- Solid decision-making and problem-solving skills
- Excellent written and verbal communication in English
- Proficient in Microsoft Office tools
- Detail-oriented and highly organized

Utilize your leadership and operational skills to ensure smooth dispatch operations at Paladin Security.

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📌 Healthcare Operations Centre Shift Lead (Calgary)
🏢 Paladin Security
📍 Calgary