Join Best Buy as a Field Service Scheduling Agent to enhance customer experiences through scheduling and support. Enjoy a flexible work model from home while engaging with cutting-edge technology.
Best Buy is seeking passionate candidates for full-time and part time positions as Field Service Scheduling Agents. As part of our Geek Squad team, you will book service appointments and handle inquiries, contributing significantly to customer satisfaction. Your technical knowledge will help provide tailored recommendations to clients while ensuring efficient information management.
Key Responsibilities:
• Schedule service appointments for the Geek Squad team
• Manage customer inquiries via phone and chat
• Record essential information in the contact center system




• Use technical expertise to offer purchase recommendations
• Adapt to energetic situations during peak periods
Requirements:
• 1+ years of experience in a similar role
• Bilingual proficiency in French and English
• Enthusiasm for customer support and assistance
• Flexibility in working hours based on business needs
• Interest in skill development through training programs
Contribute to enriching customer experiences with technology as a Field Service Scheduling Agent at Best Buy.
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📌 Field Service Scheduling Agent Best Buy (Vancouver)
🏢 Best Buy
📍 Vancouver