Reporting to the Store Manager, the Courtesy Clerk Seasonal is responsible for front-line customer service at a Liquor Mart, including processing sales transactions, handling stock, providing product information, and performing security and housekeeping duties to ensure a positive customer experience.

- Acknowledge and greet customers.
- Approach and offer assistance to customers, according to established criteria, providing a positive customer experience.
- Use Point-of-Sale and inventory computer systems to accurately and quickly complete sales transactions and returns from the public, licensees, vendors, and marketing representatives.
- Process customer payment using debit, credit card, gift cards, and cash.
- Ensure accurate and secure handling and processing of cash and credit/debit (CR/DR) slips.
- Package orders using appropriate resources.
- Provide carry-out service if/when appropriate, ensuring shopping carts are not taken out of the store.
- Provide Controlled Entry door coverage as required. Refuse entry based on procedures.
- Answer phone using established protocols.
- Unload pallets, moving products to shelf locations or designated warehouse spots using pallet trucks, stock wheelers, and tables
- Stock shelves, beer racks, cold boxes, and displays, ensuring stock is rotated, dusted, and in saleable condition.
- Refuse service to minors, intoxicated persons, and second party purchases,



ensuring social responsibility and compliance with applicable legislation/law.
- Handle Manitoba Liquor & Lotteries (MBLL) assets according to policy and procedure.
- Support and comply with policies, procedures, practices and Corporate Responsibility commitments.
- Perform routine maintenance and cleaning, including maintaining clean sales floor area; tidying cashier stations and permit area; dusting and facing bottles; and keeping office, reserve stock area, and kitchen organized.
- Maintain cleanliness/sanitization of work areas and customer contact points.
- Clean up breakage and dispose as per procedure. Process as required.
- Return carts, baskets, tables, and other equipment to proper spots.
- Remove excess cardboard, boxes, garbage, etc.
- Perform other related duties as assigned.

- Grade 12 (completed) preferred.
- Basic knowledge of various methods of cash handling, customer service, and computer skills.
- Basic mathematical skills.
- Excellent communication skills.
- Ability to work in a team setting.
- Ability to perform the essential physical requirements of the position.

- A minimum of six months experience in a customer service-related industry is an asset.
- Certificate in Marketing, Sales or Business Administration is an asset.
- Bilingual (French/English) language skills is an asset.

#J-18808-Ljbffr

📌 Courtesy Clerk Seasonal (Winnipeg)
🏢 Cambrian College
📍 Winnipeg