Job Overview
We are seeking a highly organized and detail-oriented Customer Service Representative to coordinate container transportation and logistics operations within our supply chain. The ideal candidate will manage freight movements, communicate effectively with clients, and utilize various transportation management systems to ensure timely and productive delivery services. This role is vital for maintaining smooth operations across shipping, receiving, and overall supply chain functions.
Duties
Coordinate and schedule freight shipments using Transportation Management Systems (TMS)
Monitor and track shipments to ensure on-time delivery, adjusting schedules as needed.
Communicate with drivers, carriers, clients, and internal teams via multi-line phone systems, maintaining professional phone etiquette.
Manage shipping & receiving documentation, ensuring accuracy in data entry related to freight movements.
Analyze shipping data to identify delays or inefficiencies and recommend improvements.
Oversee freight logistics within the supply chain, including third-party logistics (3PL) providers.
Maintain organized records of shipments, deliveries, and related correspondence.
Collaborate with warehouse teams on shipping & receiving schedules and inventory updates.
Utilize analysis skills to optimize routing and freight allocation for cost efficiency.
Requirements
Strong understanding of supply chain processes, freight management, and shipping & receiving procedures.
Excellent data entry skills with high typing accuracy and proficiency in multi-line phone systems.
Effective communication skills with professional phone etiquette.
Familiarity with 3PL operations and freight management practices preferred.
Robust organizational skills to manage multiple priorities in a fast-paced environment.
Ability to work well under pressure while maintaining attention to detail. This position offers an opportunity to be an integral part of our logistics team, ensuring productive transportation operations that support our overall business success.
Job Type: Full-time
Pay: $18.36-$26.88 per hour
Work Location: In person
📌 Customer Service Representative Mississauga
🏢 RS RUSH TRANSFER XPRESS
📍 Mississauga
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.