BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - CALL CENTRE

Saint-Laurent $22/hour 1 day of remote work after training

Are you bilingual in French and English, experienced in a call centre workplace, and passionate about providing outstanding customer service?

Our client is currently looking for a Bilingual Customer Service Representative to join their team and support customers across Canada.

YOUR RESPONSIBILITIES
Respond to customer inquiries by phone, email and chat
Understand customer needs and provide transparent, effective solutions
Follow up on customer files and ensure requests are handled efficiently
Provide information and assistance regarding products, promotions and company policies
Contribute to delivering a positive and skilled customer experience
Collaborate with team members to maintain high service standards

REQUIREMENTS
Fluently bilingual in French and English - both spoken and written
2 years of experience in a call centre, preferably in a high-volume call environment - mandatory
Excellent communication and active listening skills
Patient, courteous, empathetic and results-oriented
Comfortable using computer systems and digital tools,



including MS Word and data entry
Ability to multitask and remain professional in a rapid-paced environment

WHAT WE OFFER
Salary: $22/hour
Schedule: 9:00 a.m. to 5:00 p.m., with flexibility
Comprehensive paid training
1 day of remote work per week after training
Conveniently located and easily accessible by public transportation in Saint-Laurent

INTERESTED?

Do you want to put your customer service experience to work in a dynamic and collaborative environment?

We would love to hear from you!

Send your resume to:

Apply now and join a team where your experience and customer service skills can make a real difference!
Fluently bilingual in French and English - both spoken and written
2 years of experience in a call centre, preferably in a high-volume call environment - mandatory
Excellent communication and active listening skills
Patient, courteous, empathetic and results-oriented
Comfortable using computer systems and digital tools, including MS Word and data entry
Ability to multitask and remain professional in a fast-paced setting

📌 Bilingual Customer Service Representative Call Centre Montreal
🏢 CareerBeacon
📍 Montreal