Lead operations at W.W. Grainger’s Service Centre, focused on driving revenue and enhancement through strategic planning and team leadership. Combine operational excellence with customer satisfaction in a key managerial role.

As the Service Centre Manager, you will report directly to the Senior Manager of Services and Field Safety. This position requires a minimum of 5 years of experience in technical service management, with proven leadership abilities. Your role will encompass managing operating expenses, engaging with customers, and enhancing service delivery.

Key Responsibilities:



• Grow market share and revenue through strategic planning • Manage operating expenses and PnL ownership • Oversee a team of service technicians and their development • Ensure compliance with regulatory requirements and SOPs • Establish continuous improvement for operational profitability

Requirements: • Minimum 5 years of technical/industrial management experience • Demonstrated team leadership and coaching skills • Proven track record in driving revenue and profitability • Solid ability in building customer relationships • Ability to travel 50% of the time

Elevate Grainger's Service Centre through effective management, operational oversight, and customer-centric strategies. #J-18808-Ljbffr

📌 Service Centre Manager at Grainger (Winnipeg)
🏢 W.W. Grainger
📍 Winnipeg